Yarnmarket
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FAQs

Why can’t I find yarn that is shown on Yarnmarket website on LoveKnitting?

During the transition from Yarnmarket to LoveKnitting we will be reviewing and updating all the yarns sold - some brands may no longer be available and plenty of additional brands will be added to the selection. If there are any yarns which you can no longer buy and would love to see in our selection please contact us and let us know - email info@loveknitting.com.

We want to build the best store possible for you so all your feedback is really appreciated.

I’ve got a problem with a Yarnmarket order, what do I do?

If you have any problems with an order you made on Yarnmarket.com please contact LoveKnitting’s customer support team at info@loveknitting.com. We will try our very hardest to solve your problem and keep you smiling.

How long does shipping take if I make an order from LoveKnitting?

Currently we are shipping all orders from our warehouse in the UK. We know that no-one likes waiting, especially not for knitting supplies, so as soon as your order is placed, our team gets busy wrapping it all up with loving care. We send everything out by Royal Mail priority airmail and most of our packages arrive to our US customers within 7 business days.

I want to return something I bought from Yarnmarket, where do I send it?

If you have any problems with an order from Yarnmarket please get in touch and let us know, we will try to resolve your problem within 24 hours. Please do not send back to the Yarnmarket address as we will not be able to process any returns sent to that address.

I have a gift voucher for Yarnmarket, is it still valid?

If you have a gift voucher with credit remaining for Yarnmarket please get in touch by email using info@loveknitting.com and we will do our best to resolve the situation and not leave you out of pocket.

How can I stay informed of what's going on with Yarnmarket/LoveKnitting

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