LoveKnitting is committed to bringing you the best selection of yarns and project inspiration at the very best prices. Here’s what we promise:
- We do the comparison shopping for you. You can shop with confidence knowing that we’re keeping an eye on prices around the web to make sure that we’re always giving you the best value. So you can focus on what you love to do - more knitting!
- We’ll match US online yarn stores' prices. If you find a lower price from one of our listed competitors, we’ll happily match the price as long as the item is identical (weight, shade, quantity etc…), and in stock on their site and ours. Simply let us know within 7 days of purchase and we’ll refund you the difference.
Here are the details:
- We’re committed to having the best prices, always. So if you find a lower price, we’ll match any of the following online retailers: WEBS (yarn.com), Craftsy, Jimmy Beans Wool, Michaels.com, and Joann.com.
- The item must be exactly the same color, weight, quantity, and must be in stock on their site and ours. If you find a lower price elsewhere, just let us know within 7 days of your purchase, by filling out this form. The item(s) must be publicly available and in stock for purchase at the time of your request and for 24 hours after your request.
- Shipping costs are excluded from price matching, so only the actual cost of the product is taken into account.
- Digital pattern downloads from brands are available for price matching. However independent designer patterns are not.
- If you would like a price match before you make a purchase, simply fill out the same form making sure to include your phone number, and someone from our Smiles team will call you as soon as they can to set up your price-matched purchase.
- The Best Price Guarantee is only available for items shipping within the US.
How do I request a refund?
- If you find a lower price that meets our Best Price Guarantee requirements, you can simply fill out the form here and we’ll get you a refund ASAP!
- All you need to do is fill in your email address and choose "Best Price Guarantee" from the drop-down menu. We'll email you immediately to get all of the info we need to get you your refund!
- Marketplace and auction sites.
- A price that cannot be determined independent of other items, fees, or charges.
- Coupons, limited quantity offers, competitions, free gifts, giveaways and volume discounts.
- Loyalty programs.