Sophie Conaghan                     Finance Manager

Security

At LoveKnitting your security online is our top priority:

- We use the best technology available to ensure that any sensitive information, such as passwords and credit/debit card details, is encrypted during online transactions.

- LoveKnitting uses top-level SSL encryption technology from Comodo, one of the most advanced security solutions available, to encrypt sensitive information.

Whenever you are sharing any of your sensitive information online, at LoveKnitting or elsewhere, you should check the page is secure: on secure pages, you will see a small locked padlock and 'https' replacing the 'http' in your browser address bar (at the very top of the window).

We do not store your credit or debit card details, except as follows, and with your consent.

If you consent (to avoid the need to re-enter these details each time you shop with us, and so make purchasing quicker and simpler), we will store an encrypted token that represents your payment card and will reveal only the last four digits and expiry date of your credit or debit card number when confirming an order. We also display the last four digits of your credit card and card type on your receipt. Only these details are stored on our systems and an encrypted token which is unique to our Website. Your full credit or debit card number is never stored on any of our systems. This token is transmitted to the payment provider during the order processing. If you have chosen not to register your card details with us, we will only store the last four digits for the purpose of our communications with you, but for the purpose of a transaction, the entire card number is, of course, transmitted to the appropriate credit card company to process your order. Security codes (CVC) are never stored and will have to be entered for every transaction.

For more information please get in touch; you can send us a message or use our online chat option via the pop-up on the bottom right of the screen.

For more information about the security of your personal information, please see our Privacy Policy.